Privacy Policy

Welcome to Calpace ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application, https://www.calpace.app (the "Service"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

Calpace is operated by Calpace Ltd., a company registered in United Kingdom. Our registered address is 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom.

We collect information that you provide directly to us, information from third-party services you connect, and information that is automatically collected when you use our Service.

Information You Provide to Us

• Account Information: When you create an account, we collect your name, email address, and password.
• Onboarding Data: We collect information you provide during the onboarding process, such as your role, intended use (personal or team), and meeting location preferences.
• Calendar Data: To provide our scheduling services, we access your calendar data (events, availability, attendees) from the calendar providers you connect (e.g., Google Calendar, Outlook, iCloud Calendar). We only access this data with your explicit permission.
• Integration Data: When you connect third-party services through our integrations (such as video conferencing tools, CRM systems, payment processors, or marketing platforms), we may access and store relevant data from these services as necessary to provide the integration functionality.
• Payment Information: When using payment integrations, we may collect and process payment-related information through our payment processors (such as Stripe or PayPal) in accordance with their privacy policies.

Information We Collect Automatically

• Usage Data: We collect information about your interactions with our Service, such as the features you use, pages you visit, and the dates and times of your visits.
• Device Information: We collect information about the device you use to access our Service, including IP address, browser type, and operating system.

Calpace offers integrations with various third-party services to enhance your scheduling experience. When you choose to connect these services, the following applies:

Calendar Integrations

• Google Calendar: We sync with your Google Calendar to check availability and create events. We access only calendar data necessary for scheduling functionality.
• Microsoft Outlook/Office 365:Similar to Google Calendar, we access your Outlook calendar data for scheduling purposes.
• iCloud Calendar: We integrate with Apple's iCloud Calendar to sync your events and availability.

Video Conferencing Integrations

• Zoom, Google Meet, Microsoft Teams:We may generate meeting links and add them to your calendar events. We do not store meeting recordings or content.

CRM and Business Tools

• Salesforce, HubSpot, Pipedrive:We may sync contact information and meeting data with your CRM to keep your records updated.
• Slack: We may send notifications to your Slack channels about booking activities.

Payment and Marketing Services

• Stripe, PayPal: Payment data is processed directly by these services. We do not store full payment card details.
• Mailchimp: We may add booking participants to your mailing lists as configured.

Analytics and Automation

• Google Analytics: We may share anonymized usage data to help you track booking page performance.
• Zapier, Webhooks: We may send data to automation platforms or custom endpoints you specify.

Important: Each integration is optional and requires your explicit authorization. You can disconnect integrations at any time. When you use these integrations, you are also subject to the privacy policies and terms of service of those third-party providers.

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Service;
• Process and complete transactions, and send you related information, including purchase confirmations and invoices;
• Manage your account and send you administrative information;
• Improve our Service and develop new features;
• Enable and maintain integrations with third-party services you choose to connect;
• Sync data between Calpace and your connected third-party applications;
• Communicate with you about products, services, offers, and events offered byCalpace;
• Monitor and analyze trends, usage, and activities in connection with our Service.

We do not share your personal information with third parties except in the following circumstances:

• With Your Consent: We may share your information with your consent or at your direction.
• Service Providers: We may share information with third-party vendors and service providers who need access to such information to carry out work on our behalf (e.g., payment processing, cloud hosting).
• Integrated Third-Party Services:When you connect third-party integrations, we share relevant data with those services as necessary to provide the integration functionality. This includes calendar providers, video conferencing tools, CRM systems, payment processors, and other services you explicitly authorize.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation.

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Depending on your location, particularly if you are in the European Economic Area (EEA), you may have certain rights under data protection laws, including the GDPR. These may include the right to:

• Access, update, or delete the information we have on you.
• Rectify information that is inaccurate or incomplete.
• Object to our processing of your personal data.
• Request that we restrict the processing of your personal information.
• Request a copy of your data in a portable format.
• Withdraw your consent at any time where we relied on your consent to process your personal information.

To exercise these rights, please contact us using the contact information below.

Our Service is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us:

• By email: support@calpace.app
• By mail: Calpace Ltd., 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom